Al wahda mall Services

Customer Service

Al Wahda Mall Offers Friendly Services As Follows :

For Assistance Customer Service located at the Main Entrance

Visitors Information Machine near at the Customer Service(Ground Floor)

Mall Directory located at all Entrances

Mall Shopping Guide with shop store & telephone number available at the customer service

First Aid Room with trained staff

Mall Gift Vouchers & Telephone Booth Card available at the Customer Service

Wheel Chair available at the Customer Service

Mosque for Men & Women (Prayer Room)

Lost & Found

ATM”s Machine : available at each level near in Car Parking Entrances

Etisalat Service Center located at 3rd floor of the Extension near cinema.

Zakat fund Machine & Sahel Machine (Abu Dhabi Police Paying Machine)available at the First Floor near in Car Parking Entrances

ADDC payment machine,which is located in the Second floor adjacent to ATMs



Hours of Operation

Parking operating hours will be from 8:00 am to 1:00 am. Paid parking will be applicable 5 days a week – Sunday to Thursday (Friday, Saturday and Public Holidays will be free from 08:00 AM to 01:00 AM Only)

Overnight Parking will be applicable for all 7 days of the Week (irrespective of weekend or public holidays).

Non-Free Parking Hours

There will be NO FREE PARKING from 08:00 am – 11:00 am (Sunday to Thursday). Any vehicle entering the parking area during this time will be liable to pay AED 10/ hr. However, Lulu Hypermarket shoppers with a minimum purchase value of AED 100 and Gold Gym Club members can avail 3 hours of FREE PARKING, by validating their tickets from the respective outlets


Please Contact The Mall Management/Marketing Office – 02-4437000 For More Details.

Valet Parking

Valet Parking Is Available At Main Mall Main Entrance, Rear Entrance And Extension Entrance.

Service Available From 12:00 Noon To 12:00 Midnight.

Vip Parking (Vehicle Will Be Parked At Main Entrance)

Aed 100 (Up To 4 Hrs.)

Aed 150 (Above 4 Hrs.)

Normal Parking

Aed 50 (Up To 4 Hrs.)

Aed 100 (Above 4 Hrs.)

Ladies Parking

We Treat You Like A Special Guest From The Moment You Drive Into Our Parking.
Enjoy Hassle-Free, Convenient Parking Only At Al Wahda Mall.
Slots For Ladies Parking: Gf 03-23, G 02-14(Ground Floor Of Main Mall And Extension).

For any comments, queries or suggestions, please click here to contact


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