intu Metrocentre Mall Services

Services available at intu Metrocentre Mall, Gateshead, UK


Parking at intu Metrocentre is FREE and has almost 10,000 free parking spaces in four colour-coded car parking areas (Blue, Green, Yellow and Red car parks), which link to the colour-coded malls. Additional parking is also available at the Riverside Car/Coach Park, western Riverside Route (A1114 Handy Drive). Access to the Centre is via the bridge link to the Blue Mall.


Children’s pushchairs are available to hire free of charge from all Customer Services Desks (£20 refundable cash deposit needed). Pushchairs are suitable from birth to 3years old and have a maximum weight allowance of 15kg.

Facilities available at intu Metrocentre Mall

  • Free Wifi
  • intu Guest Services
  • intu Metrocentre’s Style Team
  • Mobile phone charging
  • Lifts
  • Toilets
  • Cash machines
  • Lost property
  • Fun Buggies
  • Pushchairs
  • Segways
  • Lockers
  • Shopmobility
  • Autism

Terms and Conditions:

  • No dangerous activities, i.e. sports games, rollerblading or skateboarding
  • No smoking in the mall
  • No pets are allowed in the mall

For any comments, queries or suggestions, please click here to contact.

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