The Dubai Mall Services

Services available at The Dubai Mall, Dubai, UAE


You can avail the Valet Parking service at both ends of the mall.

Drop-off and pick-up points

Taxi pick up areas are located at the Lower Ground floor next to Waitrose Entrance and at The Village Entrance on the Ground Floor.


Pick-up and Drop-off for our shuttle buses is at entrance D on the ground level.

Facilities available at The Dubai Mall

  • Valet parking
  • Boulevard tour buses
  • Taxi service
  • The Dubai Trolley
  • Public transportation
  • RTA buses and Metro ticket machines
  • Kiddie carts
  • Baby strollers and wheelchairs
  • Children’s wrist bands
  • Baby changing rooms
  • Free WiFi
  • The Dubai Mall mobile app
  • Mobile charging stations
  • Mobile recharge cards
  • Concierge Lounge (porter and lockers)
  • Print and copy centre
  • Emirates Post letterbox
  • Lost and Found
  • ATM machines
  • Prayer rooms for men and women
  • Electronic directory
  • Printed store directory
  • Shopping bags
  • Guest survey
  • Emaar gift cards
  • Emergency Response Team
  • 24-hour on-site security

Terms and Conditions:

  • No dangerous activities, i.e. sports games, rollerblading or skateboarding
  • No smoking in the mall
  • No pets are allowed in the mall
  • No kissing or overt displays of affection

For any comments, queries or suggestions, please click here to contact.

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